Terms and Conditions

Please read these Terms and Conditions carefully before using our online fashion shop (the “Service”). By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the Service.

1. Introduction

Welcome to DRENKROM’S online shop! These Terms and Conditions govern your use of our website and the purchase of products from us. The terms “we,” “our,” and “us” refer to DRENKROM, the owner and operator of this online shop.

2. Ordering and Payment

2.1. You can place orders for products available on our website. By placing an order, you agree to pay the specified price for the selected products.

2.2. We accept payments through various secure methods, including credit/debit cards, electronic wallets, and other approved payment methods.

3. Shipping and Delivery

3.1. We will make all reasonable efforts to deliver your order within the estimated delivery time. However, we are not responsible for any delays due to circumstances beyond our control.

3.2. You are responsible for providing accurate shipping information. If there are any issues with delivery due to incorrect information provided by you, we are not liable.

4. Returns and Refunds

4.1. We offer a one-week return policy from the date of delivery for eligible items. To initiate a return, please contact our customer support team for instructions.

4.2. Returned items must be in unused and original condition, with all tags and packaging intact. We reserve the right to deny a refund if the item does not meet these criteria.

4.3. Refunds will be processed within 7 business days after we receive the returned item. Shipping fees are non-refundable.

5. Warranty

5.1. All products are covered by an 18-month warranty from the date of purchase.

5.2. The warranty covers defects in materials and workmanship. It does not cover damage resulting from misuse, accidents, or normal wear and tear.

5.3. To make a warranty claim, please contact our customer support team with your proof of purchase.

6. Repair Service After 18 Months

6.1. After the 18-month warranty period has expired, we offer repair services for our products for a reasonable fee. Contact our customer support team via info@drenkrom.com for further information.

7. Intellectual Property

7.1. All content on our website, including images, text, logos, and trademarks, is the intellectual property of DRENKROM and is protected by copyright and other applicable laws. You may not use, reproduce, or distribute our content without our express permission.

8. Privacy

8.1. Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
Changes to Terms and

9. Conditions

9.1. We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after any such changes constitute acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@drenkrom.com.

By using our online shop, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Effective date: 17th September 2023